Why is it that when somebody apologizes to a friend or a loved one, the apology does not seem to be heard? How many times does it take for somebody to truly hear and feel a personal apology? Only one apology is necessary if a person understands the dynamics of reaching a person at the deepest level. But lets look at societies programming. In most TV shows, movies, soap operas, etc, the people have to get into some escalated fight (breaking the shadow) before they can surrender to each other resulting in hugs and tears and being thoroughly sorry for their actions. But this apology is not absolutely finalized since they walk away from each other with smiles and new beginnings yes, but they still carry a percent of doubt toward each other.
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